FAQs
Can I get free shipping from Violet Grey?
Violet Grey offers complimentary shipping on orders over $50. The current rate for orders under this amount is $8 for economy shipping (which will get to you in 3
7 business days) and $11.95 for express shipping (which will get to you within two days).
Does Violet Grey have an email welcome offer?
Customers can receive a 15% Violet Grey promo code to use towards their next purchase when they sign up to receive the Violet Grey email newsletter. Not only will you make some savings, but you’ll also be the first to hear about exclusive offers, sale events, product launches, general news, and more.
Can I shop the Violet Grey sale?
There are occasional Violet Grey sale events during seasonal periods such as the highly anticipated Black Friday event, and Christmas. You can also shop the Violet Grey sale all year round by heading to the 'Special Offers' page on the Violet Grey website.
What’s Violet Grey’s return policy?
All returns to Violet Grey are accepted within 28 days of delivery as long as the product is unused or gently used. If you need to return a hazmat product such as pressurized spray cans, fragrance, or nail polish, you can reach out to the customer service team at orders@violetgrey.com for assistance and they will help you with returning the product.
Hints and Tips
Sign up for emails: Save more from your first purchase when you sign up for The Violet Files' newsletter. When you do, you will receive a 15% off Violet Grey promo code to reduce the cost of your next purchase. You will also be the first to learn about any Violet Grey news like their latest products, sales details, and events.
Exclusives: Get the best of the best when you shop in the Exclusives section. There you can find a collection of brands that aren't available anywhere else. These brands include the likes of Amanda Lacey, Fara Homidi, Utowa, and loads more. If you're looking to upgrade your beauty routine, this is a great place to begin your search.
Shop by Edit: Make your shopping trip your own by utilizing the Best-Sellers section. This is where you can find edits curated by Violet Grey including Editor's Picks, The Vacation Shop, Black-founded Brands, Gym Bag, and Doctor-founded Brands. By using this section, you will be able to get exactly what you want out of your skincare, makeup, fragrance, body care, and more.
Shop by Price: Keep your beauty shopping spree within your budget by using the 'Shop by price' tool on the Violet Grey website. Found under the 'Best-Sellers' tab, you can opt to only shop for products within a specific price range. Starting with items under $50 and ranging up to $300 and more. This is a great way to make sure you only fall in love with products that work with your budget.
- Explore our selection of Violet Grey promo codes and select the best promo code for you by clicking the 'Get Code' button.
- This will also open the Violet Grey website in a new tab so you can begin your shop.
- Add your desired items to the cart and head to the checkout page by clicking the cart icon at the top of the page.
- This will display your order total. Click the 'Proceed to Checkout'.
- Either log in or select the 'Checkout as Guest' option.
- On the next page, there is an 'Add promo code' box to the right of the page where you can enter your chosen Violet Grey promo code.
- Click the 'Apply' button to activate your code.
- Complete your order and enjoy your savings!
